Are you thinking why more and more companies are making the transition to IP PBX system? This is due to the great advantages of this high-end technology, because it offers both flexibility and cost savings. Before delving deeper, let’s take a look at the key features of an IP PBX system.

IP PBX or Internet protocol- private branch exchange is basically a business telephone system that has been designed for communication over the IP data networks. In this mode of communication, all conversations are delivered as data packets over the Internet. This is an advanced technology, robust and highly scalable, which perfectly meets the requirement of a growing corporate setup.

When it comes to the benefits of IP PBX system, there are plenty of them. Cost reduction is the key benefit for which companies opt for this sophisticated technology. In order to switch to IP PBX system, you don’t need to buy extra expansion boards or expensive add-ons. The system is scalable and you can add more lines or increase server capacity easily according to your requirement. Installing and configuring an IP PBX system is much easier than a traditional phone system.

The cost of operation of IP PBX systems is very low. As calls are made using IP networks, the user can make long distance international calls at a very low cost. An IP PBX helps you to deliver better customer service and better productivity.

Besides, it also allows hot desking and roaming. You are connected to the employees who work from home to the office network. While the employee is on the go, he/she can make calls from anywhere using the system. The IP PBX systems also allow holding conference calls, record calls or switching call routing according to the time of the day.